If this happens in Portico… for member “pop ups”…
Do this…
Tools – Profile – User Preferences… Images tab should look like this, if not, change it to this:
Case ID:
201608139593
Opened: Aug 24 2016 3:09PM
Short Description: No Photo/Signature requested
Fiserv Contact: Myrisa Rucker
Resolution: Go to Tools--Profiles--User Profiles--Images--Change Retrieval to
Automatic